Privacy Policy

Health Redemption Institute, LLC ("HRI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through healthredemptioninstitute.com (the "Site"), our forms, applications, scheduling tools, and related services; how we use that information; and the choices you have.

1. Information We Collect

Information you provide directly, such as when you register for Why Am I Still Sick?™, complete an application, schedule a Health Redemption Survey™, book an appointment, or purchase a service:

• Name, email address, and phone number
• Health-related information you choose to share, including symptoms, health history, prior diagnoses, treatments or approaches you have tried, and other information relevant to your application or evaluation
• Information you provide when scheduling private appointments, including Health Redemption Survey™ and Report of Findings appointments
• Payment information when you purchase a paid evaluation, service, or program. Payment information is processed by third-party payment processors, and we do not store full payment-card details.

Information collected automatically, such as when you visit the Site:

• IP address, browser type, device information, and pages visited
• Information collected through cookies, pixels, analytics tools, and similar technologies

2. How We Use Your Information

We may use information we collect to:

• Process registrations and applications
• Schedule and manage classes, Health Redemption Survey™ appointments, Reports of Findings, and other services
• Provide the services you request, including educational, wellness-based evaluation, coaching, and program services
• Communicate with you by email, phone, or text regarding your registration, application, appointment, account, or services
• Send marketing communications when you have opted in
• Improve our Site, services, communications, and advertising
• Maintain business and administrative records
• Comply with applicable legal obligations

3. SMS / Text Message Communications

If you provide your phone number and affirmatively consent to receive text messages, we may send you messages relating to your registration, application status, class information, scheduling, appointment reminders, or other service-related communications.

If you separately consent to marketing communications, we may also send promotional messages regarding Health Redemption Institute programs, classes, services, or offers.

• Consent to receive marketing text messages is not required as a condition of purchasing services.
• Message and data rates may apply. Message frequency varies.
• You may opt out of text messages at any time by replying STOP.
• You may reply HELP for assistance.
• We do not sell your phone number or share it with third parties for their own independent marketing purposes.

4. Cookies, Pixels, and Analytics

We may use analytics, advertising, and tracking technologies such as Meta (Facebook) Pixel, Google Analytics, cookies, and similar tools to understand how visitors use our Site and to measure and improve our advertising.

These technologies may collect information about your browser, device, interactions with the Site, and advertising identifiers. You may control cookies through your browser settings and manage personalized advertising through the applicable advertising platform.

5. How We Share Information

We do not sell your personal information.

We may disclose information to:

• Service providers that help us operate our business, including customer relationship management, website hosting, scheduling, video conferencing, email and text communications, payment processing, analytics, and advertising services
• Legal or regulatory authorities when required by law, legal process, or when reasonably necessary to protect our rights, property, or safety or the rights, property, or safety of others
• A successor organization in connection with a merger, acquisition, reorganization, or sale of all or substantially all business assets

6. Health-Related Information

Health Redemption Institute, LLC provides educational, wellness-based, and evaluation services. Our services are not a substitute for diagnosis, treatment, or medical advice from a licensed physician or other qualified healthcare professional.

Health-related information you choose to provide may be used to evaluate your application, prepare for appointments, perform wellness-based evaluations, communicate recommendations, and provide services you request.

Depending on the nature of the information and the services involved, different federal or state privacy, consumer-protection, and data-security laws may apply. We take reasonable administrative, technical, and organizational measures intended to protect the information in our possession. No electronic system or method of transmission can be guaranteed to be completely secure.

You should consult an appropriately licensed healthcare professional regarding medical conditions, diagnoses, medications, or treatment decisions.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and administrative records, comply with legal, tax, accounting, and regulatory requirements, resolve disputes, and enforce agreements.

8. Your Choices

• Email: You may unsubscribe from marketing emails using the unsubscribe link included in those communications.
• Text messages: Reply STOP to opt out of text messages.
• Access, correction, or deletion: You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and record-retention requirements.

Privacy requests may be sent to [email protected].

9. Children's Privacy

Our Site and general services are directed primarily to adults. We do not knowingly collect personal information directly from children under 13 through the Site without appropriate authorization.

When a parent or legal guardian provides information regarding a minor child in connection with services requested for that child, the information is used for purposes related to providing those services.

10. Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: